‘There are two methods to use Telegram for business. You can create groups and channels. However, the best practice is to create a Telegram Bot for business.
The Telegram Bot API or Telegram Business API is free of cost and can be used to create bots for social activities, gaming, productivity, and e-commerce services.
However, Telegram Bots can also be used for human support to handle the inquiries and customer messages by connecting them to a CRM or messaging platform like Online Live Support.
Yes, you can add a chat widget for Telegram using a free plugin or you can add a Web Chat Widget Code (HTML)
Yes, you can integrate Online Live Support chat widget to your wordpress, wix, shopify, squarespace
You can easily integrate chat widget to your website in just a few clicks. Your customers can start chatting with your business through Telegram in just single click.