WhatsApp API for eCommerce:
Use Cases

WhatsApp API for eCommerce:
Use Cases

The eCommerce industry is still growing, driven by radical technological advances and evolving user behaviour.


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From the primary factor of contact, conversation with clients is going thru many extraordinary stages. WhatsApp API will let you face now no longer one however a couple of touchpoints throughout the purchaser journey. It all begins offevolved with an acquisition.

1. Customer Acquisition

  • WhatsApp Floating Button: One of the most basic and common methods is to add a WhatsApp Floating Button. This is basically a chatbot, but there are a few differences.
    Conversations initiated by your website or e-commerce store visitors are redirected-where else? – WhatsApp instead of continuing the website.
    Here is an example of what it looks like.

 

  • Landing Channel: That is, when prospects click on your Facebook or Google ad, instead of a landing page, they will be invited to a WhatsApp conversation that engages them right of the bat, in a familiar environment

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