Frequently Asked Questions

Can I use Online Live Support for free?

Yes, you will be getting limited feature to use free included Widget generate. On top of that, you will be getting 3 days free trial as well where you can use all of the paid services free for 3 days

Can I cancel at any time?

Yes, you can cancel your subscription at any time, you can drop an email at info@online-live-support.com and within 24hours, your subscription will be cancelled.

What payment forms do you accept?

We accept most major credit cards including Visa, Mastercard, American Express and Discover. We accept online banking also for holding Malaysian users via FPX.

Are volume discounts available?

We offer customized packages for enterprise. If you forecast more team members than available in our packages, get in touch with us. We can help set up a package for your needs.

How can I upgrade my plan?

Upgrade your plan at any time, just drop an email us at info@online-live-support.com

Do you have any cancellation fees?

No. Online Live Support a pay-as-you-go service. You can cancel whenever you want. If you cancel, you’ll be billed for the current month, but you won’t be billed again.